Please review the list of updates below which we have implemented since our last product update in mid-January. All of these updates are live in our system now.
Our enhancements include:
Dialer for outbound calling:
Dial a contact outbound from recruiting or retention and inbound calls will be routed to the user forwarding number where inbound texts are also forwarded
Turn on call recording in the User Settings screen
The additional of a block off minutes included in each pricing plan detailed on the billing page with usage billing by block of minutes above the amount included in the product tier
Multi-Office Brokerage enhancements
Donate campaigns to the organization campaign library where the campaigns can be downloaded by other accounts linked in an organization
Transfer team member from retention across accounts in an organization where there is centralized recruiting and onboarding at the office level
Other Additional Enhancements:
Add additional users within a pricing plan tier within BK billing page
Donate smart campaigns to the Brokerkit campaign library
Configure the timezone and production values for an account in Account Settings
Added the ability for a user to create their own trial account to speed up onboarding
We made these UX (User Experience) changes to improve product usability
Implemented product analytics to study user behavior and made the below changes to improve usability, make onboarding faster and reduce support tickets
We moved Campaigns, Landing Pages, Data, Labels from User Menu to the left sidebar menu
Made “Smart Subscriptions” sort by “Start Date” instead of “Campaign Name”
Added logging when a phone number is released
Shared with Referring Agent set to Staff Only by default
One task will be created per contact on the “Add Task” bulk action
We removed the “Backlog” screen due to lack of use
We Addressed These Bugs:
Where an image was not copied to the text area from Google Docs
When timeline events showed from another user
When the contact form was absent on the landing page
When the wrong filter counts were shown when contacts deleted
When the signature was malformed when the user logged in
When the user was unable to log in on a trial account
When after choosing a template and changing the content of the created smart campaign, the smart campaign was not saved correctly
Where smart campaigns were not showing up for some users
When smart campaigns were sending duplicate text messages
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