{"id":3209,"date":"2021-03-29T23:34:53","date_gmt":"2021-03-29T23:34:53","guid":{"rendered":"https:\/\/brkdev.wpengine.com\/?p=3209"},"modified":"2021-07-14T17:47:06","modified_gmt":"2021-07-14T17:47:06","slug":"march-2021-product-update","status":"publish","type":"post","link":"https:\/\/getbrokerkit.com\/home\/march-2021-product-update\/","title":{"rendered":"March 2021 Product Update"},"content":{"rendered":"\t\t
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<\/p>\n

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Please review the list of updates below which we have implemented since our last product update in mid-January. All of these updates are live in our system now.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Our enhancements include:<\/h2>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Dialer for outbound calling:<\/h2>\n
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  • Dial a contact outbound from recruiting or retention and inbound calls will be routed to the user forwarding number where inbound texts are also forwarded<\/li>\n
  • Turn on call recording in the User Settings screen<\/li>\n
  • The additional of a block off minutes included in each pricing plan detailed on the billing page with usage billing by block of minutes above the amount included in the product tier<\/li>\n<\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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    Multi-Office Brokerage enhancements<\/h3>\n
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    • Donate campaigns to the organization campaign library where the campaigns can be downloaded by other accounts linked in an organization<\/li>\n
    • Transfer team member from retention across accounts in an organization where there is centralized recruiting and onboarding at the office level<\/li>\n<\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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      Other Additional Enhancements:<\/h3>\n
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      • Add additional users within a pricing plan tier within BK billing page<\/li>\n
      • Donate smart campaigns to the Brokerkit campaign library<\/li>\n
      • Configure the timezone and production values for an account in Account Settings<\/li>\n
      • Added the ability for a user to create their own trial account to speed up onboarding<\/li>\n<\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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        We made these UX (User Experience) changes to improve product usability<\/h3>\n
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        • Implemented product analytics to study user behavior and made the below changes to improve usability, make onboarding faster and reduce support tickets<\/li>\n
        • We moved Campaigns, Landing Pages, Data, Labels from User Menu to the left sidebar menu<\/li>\n
        • Made “Smart Subscriptions” sort by “Start Date” instead of “Campaign Name”<\/li>\n
        • Added logging when a phone number is released<\/span><\/li>\n
        • Shared with Referring Agent set to Staff Only by default<\/li>\n
        • One task will be created per contact on the “Add Task” bulk action<\/span><\/li>\n
        • We removed the “Backlog” screen due to lack of use<\/li>\n<\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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          We Addressed These Bugs:<\/strong><\/h2>\n
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          • Where an image was not copied to the text area from Google Docs<\/li>\n
          • When timeline events showed from another user<\/li>\n
          • When the contact form was absent on the landing page<\/li>\n
          • When the wrong filter counts were shown when contacts deleted<\/li>\n
          • When the signature was malformed when the user logged in<\/li>\n
          • When the user was unable to log in on a trial account<\/li>\n
          • When after choosing a template and changing the content of the created smart campaign, the smart campaign was not saved correctly<\/li>\n
          • Where smart campaigns were not showing up for some users<\/li>\n
          • When smart campaigns were sending duplicate text messages<\/li>\n<\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

            Please review the list of updates below which we have implemented since our last product update in mid-January. All of these updates are live in our system now. Our enhancements include: Dialer for outbound calling: Dial a contact outbound from recruiting or retention and inbound calls will be routed to the user forwarding number where […]<\/p>\n","protected":false},"author":3,"featured_media":2425,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[40],"tags":[],"class_list":{"0":"post-3209","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-product-updates","8":"entry"},"acf":[],"_links":{"self":[{"href":"https:\/\/getbrokerkit.com\/home\/wp-json\/wp\/v2\/posts\/3209","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/getbrokerkit.com\/home\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/getbrokerkit.com\/home\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/getbrokerkit.com\/home\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/getbrokerkit.com\/home\/wp-json\/wp\/v2\/comments?post=3209"}],"version-history":[{"count":0,"href":"https:\/\/getbrokerkit.com\/home\/wp-json\/wp\/v2\/posts\/3209\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/getbrokerkit.com\/home\/wp-json\/wp\/v2\/media\/2425"}],"wp:attachment":[{"href":"https:\/\/getbrokerkit.com\/home\/wp-json\/wp\/v2\/media?parent=3209"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/getbrokerkit.com\/home\/wp-json\/wp\/v2\/categories?post=3209"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/getbrokerkit.com\/home\/wp-json\/wp\/v2\/tags?post=3209"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}